A week later I returned to the private hearing healthcare centre to receive my Contra Lateral Routing of Signal (CROS) hearing aid; my new ear!
The audiologist came to greet me, and she took me into the room with the desk, where I had previously had my consultation the week before. She introduced me to another man who was going to be my translator. On meeting him, I did not feel the immediate sense of trust, or reassurance that I had felt with my previous translator. I asked him if he would like to sit down next to me, and he declined; choosing to spend the entire time standing up near the door, where he paced around a small area of floor, occasionally pausing to lean against the wall.
Immediately I was shown the hearing aid. The CROS hearing aid helps one ear, yet comes in two small parts: a single microphone and a single receiver contained in two individual devices. They were the sandy brown colour I had chosen with the guidance of the audiologist. They were very small with clear little tubes and buds on either end to fit into my ear. The first thing the audiologist showed me to do, was how to insert the batteries. She opened a small compartment, pulling gently at the bottom of the aid, and carefully placed in the circular battery. She peeled off the protective sticker that was covering the battery and told me that as soon as the paper was off, the battery would start to use power. I then took the other hearing aid to insert the battery, and copied her demonstration carefully. She told me to open the battery compartment when I take the aids out at bedtime, so as to reduce the power drainage. She fitted them both into my ears, and they were connected to wires and her computer. She then played sounds into my good ear and I had to do the usual test of putting up my hand when I could hear the beeps. Then she did the test of my deaf ear. There was a constant noise that sounded like a fan in the room coming from somewhere I couldn’t identify, and also background noise of people talking outside. It was difficult to focus. I could hear some of the beeps. I occasionally put my hand up when I thought I could hear something but wasn’t sure; due to the background noise distractions. But I could hear some quiet beeps, which was an improvement. She asked me how the hearing aids felt, and I told her that the sounds seemed to be a little too loud. She adjusted the program on the computer and the volume of the hearing aids reduced.
The audiologist then challenged me to insert the aids into my ears, without help, and she handed me a mirror. The right hearing device fitted easily into my ear. The left side, however, proved much more difficult. Since losing my hearing I have noticed a change in the shape of my left ear. If I put my finger in my ear as far as the little piece of cartilage that covers the entrance to my auditory canal, it feels as though the bony floor of my ear is raised. Hence the small hole that leads to the rest of my ear seems very much reduced in size. I used to wear foam earplugs in my ears at night to sleep with, as I am a very light sleeper. The earplugs used to mould and fit easily into my ears and would stay in place all night. Now, when I try to put a plug into my deaf ear, it is difficult to find a successful position to insert it, and it almost always very quickly pops back out. I failed twice at trying to fit the ear mould of the hearing aid into my left ear. My ear was now red and my hands were shaking nervously as the audiologist and translator watched me intently. I figured out that I had to push the fitting down and then upwards whilst twisting it at the same time, to make sure it was fitted correctly inside my ear. When fitted, the hearing aids could hardly be seen, and the audiologist told me they were invisible.
The translator asked me how I had lost my hearing, and I told my story yet again. He asked the usual questions: Why did it happen? Was I receiving treatment for the pressure? How long ago did it happen? He asked me what my expectations were of the hearing aid: When are my difficult times? How do I think the hearing aid could help me? He commented on how I wasn’t a ‘typical’ customer, who he described as old, with some hearing loss in both ears. He kept telling me to not expect too much. I know that it would have been unprofessional of him to raise my hopes, but he was doing the opposite. He was making me feel naïve in my understanding of the magnitude of my situation. I wonder if he realised how far I had come in my story. I wonder if he realised how much effort and courage it had taken to walk into the audiologists, make the appointment and talk yet again about what had happened; all in a foreign language… and still keep a smile on my face whilst speaking to them.
With my hearing aids in place, I said my goodbyes and thanked the audiologist and translator for their help. I was to contact my audiologist if I had any questions or needed any help with anything. My next appointment would be in a months time. I was to use the hearing aids for 2 or 3 hours each day for the first week, unless they felt OK, in which case it was fine to wear them all the time through the day.
I left feeling less optimistic than after my first appointment, but I was still hopeful.
The walk home was a noisy adventure. The beep of the traffic lights sounded uncomfortable and distorted. I walked past a big group of students who were all talking and who sounded like screeching bells. At that point, I remembered what an old friend of mine told me when he first received his cochlear implant. He told me that the chirping of birds sounded like bells, and the noise of peoples voices sounded like Mickey Mouse. I knew this wasn’t exactly the same type of circumstance, but it was similar. I was sure it would take time to adjust to the new types of sounds I was hearing through the hearing aid. I spent my time on the walk home, pressing the volume button up and down to see which level felt most comfortable.
When I arrived home I didn’t really know what to do with myself. I think I was feeling a little bit in shock. I was also feeling some disappointment due to the fact that the sounds from the aids were making me feel very uncomfortable. I was scared they weren’t going to help me. I was still hopeful though. I was home alone and wanted to test my new ear by talking to someone. I kept trying to test the hearing aids out. I clicked my fingers near to my ear, but couldn’t hear the sound. Then I tried playing a YouTube song on my phone – Don’t Think Twice Its Alright, Bob Dylan – holding it to my deaf ear, as if it was a phone call. I could hear some of the song, but I wasn’t sure which ear I was hearing it in though. I wanted someone to call me on my phone to try out my new ear. I waited for my boyfriend to return home from work, eager to have a conversation with him.